on 06-05-2009 5:54 AM
Dear Gurus,
i have ECC6 with MS SQL server on wondows 2003.
in st06 when i m watching memory area there is pages out is some time very high.
some time it 147/sec some time its goes up to 2200/sec. and its also showing red in RZ20.
this is also RED in RZ20.
jlaunch-DSAPINFO=P01_00_dispatcher*
jlaunch-DSAPINFO=P01_00_server*
jlaunch-DSAPINFO=P01_00_sdm*
kindly guide me.
thanks/warm regards
Hi Sushil,
where can we get the new version of the fix?
KB 931308 in microsoft.com is still dated October 11, 2007 (Revision: 1.8).
but downloaded file is dated 2009-07-22 (??)
thanks for your help
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> where can we get the new version of the fix?
> KB 931308 in microsoft.com is still dated October 11, 2007 (Revision: 1.8).
> but downloaded file is dated 2009-07-22 (??)
Yes - because you save the file at that date to your harddisk.
How much memory has the server configured?
How much memory is used if you check task manager?
Markus
we're experiencing the same high paging problem.
In the past, we succesfully applied the 931308 or the 941796 hotfix.
In the newer Windows 2003 server R2, the patch is not working, that is because the file that is replaced ntoskrnl.exe is a newer version that doesn't include the fixes of the 931308, and can't be replaced with the old one.
We have servers with 4, 8, 16 and 32 GB RAM all impacted with the problem.
Looking foward to hear from you soon
Boris Ancic
SAP Consultant
Hi All,
Has anyone found a solution for this issue? I have tried the note 1009297 and applied the hot-fixes mentioned therein. My problem still persists.
I posted this issue to SAP and here is an extract of what I got in response.
Extract Begins---
From SAP Support perspective we recommend you review the SAP NetWeaver
library learning tool on R/3 amdinistration and rely on Note 1009297
indications.
In addition you should join an online community and knowledge repositoryfor the global exchange of ideas and technical knowledge centered aroundSAP NetWeaver Application Server and Technology. There you can create orfind on-line discussion about this topic and more.
https://www.sdn.sap.com/irj/sdn
You might also have a look at "The SAP Eco-System in a Nutshell,
Note 1054121,
http://service.sap.com/~sapdownload/011000358700006245642006E/
This document contains numerous venues that can help you to find
a suitable answer to your inquiry.
Should you need further assistance or information please upate the
message with a 'comment' on above recommendation.
With Best regards
Basis Netweaver Web Application Server
SAP AGS EMEA
Extract ends---
I would send the message back and tell them, that you applied the note and the problem is not resolved. From a support perspective it's pretty convenient to just tell people "get educated" - but since that problem is not because of bad education but because of a possible OS issue all education won't help in that case.
Insist on a solution, if that doesn't work, call the CIC and ask for a different message processor.
Markus
Hi,
If I had received this answer from SAP support, I would be very angry.
SAP support is getting worse at he same time it is becoming more and more expensive.
I remember 10 years ago when the support was local in my mother tongue and when we actually had met the support people in person...
You should insist for a real answer !
Regards,
Olivier
Sadiq,
Check SAP Note 1009297 -Windows Server 2003 Family: High Paging Rates.
Thanks,
Sushil
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Sadiq,
This note tells that the servers shows high paging out rates in at least three successive hours even though sufficient memory is available.
It also tells that this is known issue in Win 2003 servers & you should consider implementing the solution provided by Microsoft (fix KB 931308).
Your OS team will work on applying this fix. Just check whether this was applied in your servers or not
If you see your latest earlywatch report, this point must be mentioned in the report.
Thanks,
sushil
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