Update Error - MDM

[Former Member]

Hi,

I update a record first time in MDM via an external program.It gets updated in MDM but the record gets locked.Next time i try updating the same record it does not allows me.I am using ModifyRecordCommand API to update.Do i need to do anything to avoid locking of records on update in MDM?Please let me know.

Thanks,

Rekha

[former_member198313]

the record might get "checked out" by change. Is there any workflow also created/enabled?

Please check.

hope this solves,

+ An

• this is not SAP official message

[Former Member]

Hi,

You mean that if workflow is enabled in MDM Tool and i update externally via API record will get locked.So,if i switch off the workflow even if my API updates record will not get locked.Pls confirm

Thanks,

Rekha

[Former Member]

Hi Rekha,

The record may get checked out based on the workflow you are using. It should not be locked as such on updation, check if it is checked out/protected by some other user. You can try restarting the MDM server and then try again.

Hopefully it would resolve the issue.

Cheers,

Arafat