Solution manager and BW
Does anybody know something about using BW 3.5 (CRM content) for reporting data from Solution Manager, in particular from Support Desk?
Standard report CRM_DNO_SERVICE_MONITOR does not fit our needs in SLA reporting.
We need some more "powerful" reporting,so we would like to check CRM business content in BW. But, so far,without significant results.
Thanks in advance to everybody.