J2EE Engine getting restarted

[Former Member]

Hi J2ee engine is getting restarted again and again as soon as i tries to access visual administrator or UME.

Here are the text relevant to the error from the following log files -

dev_jcontrol --No errors found

dev_server0

dev_bootstrap

TEXT FROM DEV_bootstrap

**********************************************************************

JHVM_LoadJavaVM: VM Arguments of node [bootstrap]

-> stack : 1048576 Bytes

-> arg[ 0]: exit

-> arg[ 1]: abort

-> arg[ 2]: vfprintf

-> arg[ 3]: -Djco.jarm=1

-> arg[ 4]: -Dsys.global.dir=C:\usr\sap\CRM\SYS\global

-> arg[ 5]: -Dapplication.home=C:\usr\sap\CRM\DVEBMGS10\exe

-> arg[ 6]: -Djava.class.path=C:\usr\sap\CRM\DVEBMGS10\exe\jstartup.jar;C:\usr\sap\CRM\DVEBMGS10\exe\jvmx.jar;.\bootstrap\launcher.jar

-> arg[ 7]: -Djava.library.path=C:\j2sdk1.4.2_17-x64
jre\bin\server;C:\j2sdk1.4.2_17-x64
jre\bin;C:\j2sdk1.4.2_17-x64
bin;C:\usr\sap\CRM\DVEBMGS10\j2ee\os_libs;C:\j2sdk1.4.2_17-x64\bin;C:\Program Files (x86)\Windows Resource Kits\Tools\;C:\Program Files\Support Tools\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files (x86)\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;C:\j2sdk1.4.2_17-x64\bin;C:\usr\sap\BWD\SYS\exe\uc\NTAMD64;C:\usr\sap\CRM\SYS\exe\uc\NTAMD64

-> arg[ 8]: -Dmemory.manager=256M

-> arg[ 9]: -Xmx256M

-> arg[ 10]: -DLoadBalanceRestricted=no

-> arg[ 11]: -Djstartup.mode=BOOTSTRAP

-> arg[ 12]: -Djstartup.ownProcessId=5344

-> arg[ 13]: -Djstartup.ownHardwareId=F1628170588

-> arg[ 14]: -Djstartup.whoami=bootstrap

-> arg[ 15]: -Djstartup.debuggable=yes

-> arg[ 16]: -Xss2m

-> arg[ 17]: -DSAPINFO=CRM_10_bootstrap

-> arg[ 18]: -DSAPSTART=1

-> arg[ 19]: -DCONNECT_PORT=3292

-> arg[ 20]: -DSAPSYSTEM=10

-> arg[ 21]: -DSAPSYSTEMNAME=CRM

-> arg[ 22]: -DSAPMYNAME=187799-ap_CRM_10

-> arg[ 23]: -DSAPPROFILE=C:\usr\sap\CRM\SYS\profile\CRM_DVEBMGS10_187799-ap

-> arg[ 24]: -DFRFC_FALLBACK=ON

-> arg[ 25]: -DFRFC_FALLBACK_HOST=localhost

-> arg[ 26]: -DSAPSTARTUP=1

-> arg[ 27]: -DSAPSYSTEM=10

-> arg[ 28]: -DSAPSYSTEMNAME=CRM

-> arg[ 29]: -DSAPMYNAME=187799-ap_CRM_10

-> arg[ 30]: -DSAPDBHOST=187799-AP

-> arg[ 31]: -Dj2ee.dbhost=187799-AP

**********************************************************************

CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources

CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain

CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub

CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS

CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices

CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile

CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup

CompilerOracle: exclude com/sapportals/portal/navigation/cache/CacheNavigationNode getAttributeValue

CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiView PrintNode

CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder encode

CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjects

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readElement

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readSequence

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/TypeMappingImpl initializeRelations

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto

[Thr 5228] JHVM_LoadJavaVM: Java VM created OK.

**********************************************************************

JHVM_BuildArgumentList: main method arguments of node [bootstrap]

-> arg[ 0]: com.sap.engine.bootstrap.Bootstrap

-> arg[ 1]: ./bootstrap

-> arg[ 2]: ID1082122

**********************************************************************

[Thr 5228] Tue Jun 02 09:47:34 2009

[Thr 5228] JHVM_RegisterNatives: registering methods in com.sap.bc.krn.perf.PerfTimes

[Thr 6512] Tue Jun 02 09:47:48 2009

[Thr 6512] JLaunchIExitJava: exit hook is called (rc = 0)

[Thr 6512] JLaunchCloseProgram: good bye (exitcode = 0)

TEXT FROM DEVSERVER0_

"Thread-1" prio=5 tid=0x0000000001562ee0 nid=0xe24 in Object.wait() [0x000000000716f000..0x000000000716fb80]

at java.lang.Object.wait(Native Method)

- waiting on <0x000000001ab18590> (a com.sap.engine.core.Framework)

at java.lang.Object.wait(Object.java:429)

at com.sap.engine.core.Framework.start(Framework.java:207)

- locked <0x000000001ab18590> (a com.sap.engine.core.Framework)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.boot.FrameThread.run(FrameThread.java:61)

at java.lang.Thread.run(Thread.java:534)

"Signal Dispatcher" daemon prio=10 tid=0x00000000015624a0 nid=0x1578 waiting on condition [0x0000000000000000..0x0000000000000000]

"Finalizer" daemon prio=9 tid=0x0000000001562210 nid=0x1ffc in Object.wait() [0x000000000632f000..0x000000000632fb80]

at java.lang.Object.wait(Native Method)

- waiting on <0x000000001ab18d50> (a java.lang.ref.ReferenceQueue$Lock)

at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:111)

- locked <0x000000001ab18d50> (a java.lang.ref.ReferenceQueue$Lock)

at java.lang.ref.ReferenceQueue.remove(ReferenceQueue.java:127)

at java.lang.ref.Finalizer$FinalizerThread.run(Finalizer.java:159)

"Reference Handler" daemon prio=10 tid=0x0000000001561f80 nid=0x1968 in Object.wait() [0x000000000612f000..0x000000000612fb80]

at java.lang.Object.wait(Native Method)

- waiting on <0x000000001ab106b8> (a java.lang.ref.Reference$Lock)

at java.lang.Object.wait(Object.java:429)

at java.lang.ref.Reference$ReferenceHandler.run(Reference.java:115)

- locked <0x000000001ab106b8> (a java.lang.ref.Reference$Lock)

"main" prio=5 tid=0x0000000001561cf0 nid=0x18ac in Object.wait() [0x00000000021ef000..0x00000000021efc68]

at java.lang.Object.wait(Native Method)

- waiting on <0x000000001ab18df8> (a com.sap.engine.boot.StartFrame)

at java.lang.Object.wait(Object.java:429)

at com.sap.engine.boot.StartFrame.work(StartFrame.java:121)

- locked <0x000000001ab18df8> (a com.sap.engine.boot.StartFrame)

at com.sap.engine.boot.Start.main(Start.java:34)

"VM Thread" prio=5 tid=0x0000000001249010 nid=0x1278 runnable

"VM Periodic Task Thread" prio=10 tid=0x0000000001249210 nid=0x1798 waiting on condition

"Suspend Checker Thread" prio=10 tid=0x0000000001249110 nid=0x1480 runnable

[Thr 4728] Tue Jun 02 17:31:16 2009

[Thr 4728] JLaunchIExitJava: exit hook is called (rc = 666)

[Thr 4728] **********************************************************************

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 943602 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

**********************************************************************

[Thr 4728] JLaunchCloseProgram: good bye (exitcode = 666)

Edited by: karan321 on Jun 3, 2009 4:29 PM

[sunny_pahuja2]

hi,

if you will look into logs then there are lot of below errors, in which sap is waiting for some locks

0x0000000001562210 nid=0x1ffc in Object.wait()

Could you please manually stop the system and clean all seamaphores and again restart the system.

Thanks

Sunny

[Former Member]

Hi sunny ,

Before i observed that the J2ee engine is crashing i have performed the reset of the j2ee admin password and activated the sap emergency user , still i am not able to access the Virtual admin tool and also i am not able to access the UML through the portal .

I have increased the heap size of the server and dispacher as per 64-bit system.

While accessing the Visual admin through normal user ( having J2EE_ADMIN role) it giving me error with the log Visual_administration.0.log output which is below , apart from that the j2ee engine still crashed when accessed by "useradmin " through the UML portal. Any thoughts ?

#1.5 #C0000AF16DDE00030000000000CC7F9E00046B85101CD8D8#1244119151991#/System/Server/VisualAdministrationTool##com.sap.engine.services.adminadapter.gui.tasks.LoginTask#######Thread[Thread-35,6,main]##0#0#Error#1#/System/Server/VisualAdministrationTool#Plain###Error while trying to login to 187799-ap: Cannot authenticate the user.#

#1.5 #C0000AF16DDE00040000000000CC7F9E00046B851120C000#1244119169024#/System/Server/VisualAdministrationTool##com.sap.engine.services.adminadapter.gui.tasks.LoginTask#######Thread[Thread-46,6,main]##0#0#Error#1#/System/Server/VisualAdministrationTool#Plain###Error while trying to login to 187799-ap: Caller IDADMIN not authorized, only role administrators is allowed to access JMX#

[Former Member]

Did you deactivate the SAP emergency user because you shall not be able to login if that is set to true.

If you have unlocked J2ee_admin are you able to login through URL.

Check the SAPJSF user for the Client with which UME is configured.

Thanks Rishi Abrol

[sunny_pahuja2]

Hi,

While accessing the Visual admin through normal user ( having J2EE_ADMIN role) it giving me error with the log Visual_administration.0.log output which is below , apart from that the j2ee engine still crashed when accessed by "useradmin " through the UML portal. Any thoughts ?

Which admin user are you using in secure storage ? If it is J2EE_ADMIN, then have you changed password there ?

apart from that the j2ee engine still crashed

could you please paste the logs when your server crashes bootstap logs and std_dispatcher and dev_* logs ?

Please go thorugh this SAP note 724452 - Central Note for SAP NetWeaver Java Server 04/2004s (central note for all Java related problems)..this might be uselful for you..

thanks

Sunny

Edited by: Sunny Pahuja on Jun 4, 2009 4:19 PM

[Former Member]

check out attached link

[https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e09e4a5e-8280-2a10-ca98-a59dd47d396d]

[Former Member]

Now the j2ee engine is stable thanks as i have not configured the heap memory at the parameters values in dispatcher .

As initially i was not able to login into the virtual admin tool therefore i activated the emergency user , now when i tries to login into the UME through browser with it gives "password locked " for the sap* . How can i unlock the emergency user and why it is locked even after activating ?

[Former Member]

Also i noticed when activating sap* user through config tool its showing 2 properties one is global and another one local for the sevices "com.service.core.ume.service" .

And the global properties is not showing even TRUE value even after the restart of j2ee engine whereas i am able to see the edited value in "local parameter" property

Edited by: karan321 on Jun 4, 2009 5:40 PM

[Former Member]

Hi,

when ever you activate this Value to true use the global Setting as they shall be only effective Dont use the local Value.Ste the local to false.

Thanks Rishi Abrol

[Former Member]

Hi,

Also make sure that you restart the JAVA engine. Than only emergency user will be activated.

With Regards,

Saurabh

[Former Member]

Thanks after giving FALSE value for local profile the emergency user is activated now , Can i reset the j2ee_admin user from visual admin tool , or only way is to do that is using UME portal.

Also after accessing the visual admin tool in edit mode using sap* i am not able to unlock the j2ee_admin user , it throws "unable to unlock user" i am reaching through cluster -->services --> security provider . Even it gives "unable to change password " when i tries to change the password for the j2ee_admin user.

Edited by: karan321 on Jun 5, 2009 1:35 PM

Edited by: karan321 on Jun 5, 2009 1:38 PM

[Former Member]

Hi ,

Just try through URL and unlock the J2ee_admin afetr you have unlocke the SAP*.

then you need to go back to configtool and set the value to False to deactivate SAP* and restart and then try J2ee_admin password

Thaks Rishi Abrol

[Former Member]

Hi all , after activating the emergency user sap* i am not able to reset the password for j2ee_admin or create a new user in identity management.

while resetting the password i am getting the following error--

An error occurred in the persistence. The original message (possibly not translated) was: "Attribute "lockreason" on namespace "com.sap.security.core.usermanagement" of principal "UACC.R3_DATASOURCE.J2EE_ADMIN" is not modifiable.". Contact your system administrator

And while creating a new user i am getting the following error ---

Current user has user creation permissions in the UME, but cannot create users in the back-end system (data source). The original and possibly untranslated message was: "No active writeable datasource found for user creation, check your Persistence Configuration.".

[Former Member]

Hi ,

Check your UME Data Source Configuration File and correct it so that users can be created in backend.

You should use the <homeFor> tag to include user principal into writable datasource:

http://help.sap.com/saphelp_nw70/helpdata/EN/8c/a3fc3f37c2e569e10000000a155106/frameset.htm

/thread/379790 [original link is broken]

Thanks

Rishi Abrol

[Former Member]

Thanks Rishi , I am checking the links

[Former Member]

Hi Rishi ,

I am not able to figure what steps i need to follow from the above links . Well through UME i am able to drag only ABAP system as data source when modified it asks for data source to be uploaded.

[Former Member]

Well , i got it resolved by changing the password for j2ee_admin user at client 001 .

Thanks

[Former Member]

Hi,

Can you please check the following link.

With Regards,

Saurabh

[Former Member]

As per forum the size of heap memory was increased to 2 GB initially , When i am doing that i am getting a message

" you are about to disable the startup of server ID " "

Does this message comes normally

[Former Member]

Hi,

Please make sure that you are changing the parameter using the configtool on the right place.

Please refer to below notes for help

"Note 710146 - How to change J2EE Engine JVM Settings"

"Note 723909 - Java VM settings for J2EE 6.40/7.0"

With Regards,

Saurabh