EIC Error *nty_is_active* is undefined & Error: Object expected

[Former Member]

Hello,

Installation Product Version ECC 6.0

We´re implemented Employee Interaction Center (EIC).EH 4 SP2

Component version: EHP 4 for SAP ERP 6.0 /7.0.

We have already installed the component EIC in the system and activated some services in SICF and Activation of Business functions in EIC in Transaction SFW5.

The problem is that when i launch the transactino "HREIC" the web explorer 7.0, launch an error about some configuration object:

ERROR:

Line: 301

Char: 9

Error nty_is_active is undefined

Code:0

Line: 295

Char: 9

Error: Object expected

Code:0

Could you recomend me also some configuration guide with all the details that i have to configurate to EIC, please?

Thanks so much for your help!

Edited by: llello gomez on Jun 3, 2009 5:01 PM

[paul_davidson · Accepted solution]

Hi Ilello,

You said you activated "some" services via SICF. Please make sure they are all activated as below and see SAP Note 1176990:

ICF services must be activated via transaction SICF:

/sap/bc/bsp/sap/hreic_vp,

/sap/bc/bsp/sap/ic_base,

/sap/bc/bsp/sap/hreic_rt_rep_vp,

/sap/bc/notify,

/sap/bc/bsp/sap/sam_notifying,

/sap/bc/bsp/sap/sam_sess_queue,

/sap/bc/bsp/sap/hrrcf_btf_edit.

/sap/bc/bsp/sap/crm_bm

We are in the middle of configuration of the EIC now. Many parts to put together but we hope the final product will meet our expectations.

Paul

Edited by: Paul Davidson on Jun 4, 2009 11:03 AM

[Former Member · Accepted solution]

Hello!

Thanks for your update.

we have activated the services included in notes 517484 and 1176990

.But we continuing with the problem.

Do you have any problem when you launch HREIC transaction?

Which component are you using and systems?

Which I.E ?

Any other special settings?

Thanks for your help!

[Former Member · Accepted solution]

Hello,

Poblem solved--> Activate service:IC_FRW_NOTIFY

Enter in transaction SICF and activate Default host/sap/bc/bsp/sap/IC_FRW_NOTIFY

Best regards/ Serxio

[Former Member]

Hello,

Poblem solved--> Activate service:IC_FRW_NOTIFY

Enter in transaction SICF and activate Default host/sap/bc/bsp/sap/IC_FRW_NOTIFY

Best regards/ Serxio