the system in default settings will not allow multiple payers in a sales order. the reason for this is that having multiple payers in one document conflicts with credit control for the entire document. you cannot evaluate the document value against 2 or more payer credit accounts.
of course, i've tried partially serving the order up to invoicing and then changing the payer. after this, processing the balance will be allowed with the invoice reflecting the new payer.
however, no more than 1 payer can exist at a time.
if there is only 1 line item and it could not be split, then maintain the patient as the payer and the insurance company as another partner function... maybe an agent.
or you could just maintain the patient as sold-to, with the insurance as payer. in this way, you can still make analysis based on the sold-to, and the accounts receivable via the insurance agent.
the system in default settings will not allow multiple payers in a sales order. the reason for this is that having multiple payers in one document conflicts with credit control for the entire document. you cannot evaluate the document value against 2 or more payer credit accounts
Suppose the credit management is not being activated
then will it be possible.
i've tried partially serving the order up to invoicing and then changing the payer. after this, processing the balance will be allowed with the invoice reflecting the new payer.
Can you throw some light how did you achieve this?
i think whether or not credit management is activated, the system will still disallow multiple payers in said line item. come to think of it, when i tested this credit management was not active. nevertheless, the error message that resulted explained the reasons, which i stated earlier, appeared.
thank you for that point as well. i learned something, too.
suppose if ur line item contain 100 qty split the line into two based on ur proportion and in the item level of each line item manually change the payers as per ur requirement and do the rest delivery and PGI, in this scenario system will create two invoices.
We configured this scenario for our client ... belongs to mining, for some customers there are multiple ship to parties and differnt payers ( based on ship to parties) in this scenario we had done splitting the order qty manually and assigned the payer in the item level.... std system allows you if u use the normal partner funcions ...no workaround is required.
In such case, how about maintaining patient as the payer for all those items that are not allowed for claiming against insurance and maintain the insurance company as the payer for all those line items which can be claimed against insurance.
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