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Send Solution/Problem via email using CRMM_SEARCH

Former Member
0 Kudos

Hi All,

When you access tcode CRMM_SEARCH, theres an option there to send a solution/problem in email. However, when trying to send the email to my outlook, i got a message that contains a lot of "br" in its body.

Example:

"Problem: No authorization for tcode XXXXX "br br"

Create a new role for this tcode via PFCG "br br"

Have found that the "br" is the line break or new line in the paragraph.

Upon checking the set-up of my outlook, it was already set to HTML. Have also checked the RAW file of the email via SOST and there's also <br> in the body.

All I what is to deliver the email in my outlook without the "<br>" in its body.

Can anyone know how to fix this error? Is there any sap note available for this problem?

Hope to hear from you guys!

Kind Regards,

Ice Villagra

Edited by: Maricel Villagra on Jun 1, 2009 6:34 PM

Edited by: Maricel Villagra on Jun 1, 2009 6:36 PM

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Issue is already resolved.