Correspondence for Head Office

[Former Member]

Hello guys, would like you help in solving a concern I have regarding the use of Head Office functionality for Customers.

My concern is: how can I issue individual account statements for each branch when assigned to a Head Office? I can do this for dunning letters but still can't find the way to do it for account statements.

[Former Member]

Still an open issue.

[Former Member]

I think this has to do with your customised print program. By default the print program extracts information based on the payer details. So even if you generate based on the branch code you can get the branch address but wont have the outstanding invoice details becoz these are in the payer acct(head office). Most probably you would have to duplicate the print program that points to branch acct (FILKD)rather than the payer acct(KUNNR) , add new program selection variant ,add another corr type then assign these in your configurations to be used in the correspondence generation.

[Former Member]

Forgot to mention, the Decentralized Processing flag is marked in the master record.

Thnks in advance.