Is there a possibility that service team can be determined based on the postal code of the ibase address? I could not find a rule or access sequence that can be used for this purpose.
Have you tried forming an access sequence with the source as 'Organizational data CRM_PARTNER_B' and then specifying determination rule as organizational model.
Thanks for your reply.I want to determine the service team automatically in the ibase based on the ibase postal code. I used the access seq 10000304 which uses the postal code to determine the service partner. but the determination is not triggered automatically in the ibase
Hi, we want to determine the organizational unit via IBASE that is assigned to a service ticket. Do you know in which table we can search for the field? The transaction still is not saved in that moment.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.