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Groupware Integration with Outlook

Hi all,

I am about to implement the CRM - GWI with an Exchange Server.

I did all the necessary customizing and setups, which I think it is needed.

And I tried to send the customizing tables to the GW Connector.

On CRM System every customizing Item is green in Transaction R3AM1 (Monitor Object), but on the GW Connector there is nothing received. No XML file are created. Weird thing :

Only the Monitoring.xml and queue-locks.xml is going to be updated, but not with useful information.

The Connector is right setup and the Mapbox is configured correctly as well -I believe.

Do any one of you have an idea, what could be wrong here?

Thanks for any input.

any tip is appreciated!

Best Regards,

Sahin Hatun <b></b>

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replied

Hi Sahin,

Can you please check if there are any queues in the OUTBOUND with status NOSEND. Also you need to check if there are any locks on the AdminTool of the connector. If any, please unlock and accept them.

Hope this helps.

Regards,

Pradeep

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