Error in Risk Analyzer of Access Enforcer

[Former Member]

We are getting the below error in Risk analyzer of access enforcer in the GRC system that we have

Risk analysis failed: Exception in getting the results from the web service : Service call exception; nested exception is: com.sap.engine.services.webservices.jaxrpc.exceptions.XmlUnmarshalException: XML Deserialization Error. Invalid parser state. This exception is caused when deserializing XML type [http://www.w3.org/2001/XMLSchema] and wrong XML node is found.

The version of the system is AE 5.2 SP11 (Build-59112)

could come one help on this?

Regards

Bharathwaj V

[Former Member]

proble was the load balancing between the server nodes.

[Former Member]

Venkat,

Can you save the risk analysis web service in CUP once again and then check? If it still doesn't work, can you look at the following OSS notes?

1085586, 1296632 and 1166368

Regards,

Alpesh

[Former Member]

Hi alpesh,

Thanks for your answers.

We were able to sort out the problem.The problem was with the load balancing at java level.

We had 2 server nodes and only 1 server node was taking all the requests and so it was choked up.

Bharathwaj V