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Error when creating KM folders


I am create a KM folder structure into a CM repository of type FSDB. Everything was fine until I hit a deep level in the folder hierarchy. I got the error message as shown below:

could not create directory:\pt\Passport\Root\Power\Customer Services\Meter Reading\Meter Reading Managers\Projects\Meter Reading Service Order Projects\2005 Service Orders Project\1 DEFINE\Supporting Data\FieldNet Service Order Project\Service Order -- CIS Work\System Match

I encountered this error even before I reached this level, but I could work around by creating a folder with a shorter name and then renamed it to the name it supposed to be. However, now I even could not create a folder with a single letter, e.g., 'A'.

So I just wonder if there is any restriction on the length of full path of folders. Or is there anything else we need to configure with the CM repository of type FSDB?




Former Member
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