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E-mail to external users via Information Broadcasting

When I e-mail a web report via Information Broadcasting to users in our company, it works fine. They receive the e-mail in their Outlook inboxes without a problem.

However, when I try to e-mail the same web report to an external address (such as hotmail), nothing shows up. I do not get any error message when scheduling the broadcast, but nothing shows up in the user's inbox.

Is their some setting I ned to do?

Thanks,

Kamini

Former Member
replied

Hi Kamini,

Actually that is the reason why you are only "allowed" to send the emails to an email ID of that domain. If you want to send to external email ID (like Hotmail etc) you need to remove that entry.

Hope this helps...

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