customer hierarchy

[Former Member]

Hi All,

Please give a suggestion on customer hierarchy and whether i can use the same for establishing a parent child relation.

our business scenario as below :

- we have a customer with chain of outlets across india

- We have only one account group - all the customer codes are created in this only

- we want to create a customer code in headoffice circle --> this will be parent

- then we want to create circle wise customer codes --> many childs

- Then we want to establish relation between these...for MIS purpose

Regards

[Former Member]

Before using SAP customer hierarchy functionality, IMHO you should try to use SAP partner functions functions beforehand.

Ship-to-party: Can be the stores

Sold-to-party: The customer who pass the order (central organization)

Bill-to-party: Can be the same as the sold-to-party or different if your FI customer has several purchasing organization (each purchasing organization would be a different sold-to-party).

Remember!

Sold-to-party: Used for price determination

Bill-to-party: Goes to FI-AR and also used for rebate determination in standard SAP.

Therefore in a unique sales order you will get up to 4 different customers (taking in account the invoice destination), each one with a unique code.

If you can't map your business using partner functions then think about customer hierarchy, but beware of it's limitations for reporting.

Regards,

Franck

[Former Member]

Hello,

You can have one SOrg , but two number sequence .

One is for corporate - parent and another for child . In MIS report your SOrg is common . So you will get all the customer details.

Like product hierarchy , i hope we could not split the number or play around the number.

Thanks

RK