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Sending alerts to an email addres

Former Member
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Hello everybody.

I´m trying to configure one system in order to send some alert to an email adress. I tell you the steps we have followed:

1.- We have created one category in ALRTCATDEF transaction.

2.- We have created a copy of CCMS_OnAlert_Email_V2 method in RZ21 with this parameters:

SENDER

RECIPIENT

RECIPIENT-TYPEID

REACT_ON_ALERTS

SUBJECT_ALERT

SUBJECT_ALERT_CONT

CATEGORY

3.- We go to RZ20, select the alert and go to properties and include the method in Auto-reaction part.

SCOT is working fine, but nothing happens.

We don't know what steps are missing.

Best regards.

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Referring back to your initial message, what values have you assigned to those parameters? (use mocked up data for security).

For some other tips, see

Former Member
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Hi Angel,

Please check that the sender is a valid user in client 000 and is typed in uppercase. With method CCMS_OnAlert_Email_V2 this field is case sensitive.

Regards,

Tomas.

Former Member
0 Kudos

Hello.

Thanks a lot for your answers. We continue with the same problem.

In one of the links you have told us, we have found one wizard which explains to do it with method Z_CCMS_OnAlert_Email. We have done on this way and followed all steps in wizard.

After doing it, we have put response time to lower ranges in order to create a red alert, but nothing appears in scot.

Any help will be great received.

Thanks in advance and best regards.

Former Member
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Hi Angel,

Do you have SAPCCM4X agent installed at your satellite system?

Check also SAP Note 176492. All the settings for CCMS_OnAler_Email are valid for CCMS_OnAlert_Email_V2.

Regards,

Tomas.

Former Member
0 Kudos

Hello.

I din't knew about SAPCCM4X agent. I have never worked in this customer. I will try to find this agent and in if is not installed I will do it.

This agent is specific for sending emails?

Best regards.

Former Member
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this is the foremost pre-requisite for CCMS in Solman

through the same link, you can find sim tutor for ccms agent installation

Installing, Registering, and Operating CCMS Agents

[original link is broken]

and refer help.sap.com pages too

http://help.sap.com/saphelp_nw70/helpdata/EN/43/041c1d0fcf2bc4e10000000a114cbd/content.htm

and refer service.sap.com for downloading the latest sapccm4x or it is already there in your kernel exe too, check the latest note for 2009 like the following

1013331 - CCMS agents and kernels Patches 2007

Former Member
0 Kudos

go through the sim tutors once

[original link is broken]

Former Member
0 Kudos

Jobs remaining !

SAP Note 429265 - CCMS monitor architecture: Central auto-reaction

SAP Note 939616 - CCMS auto-reactions: Help with troubleshooting