on 05-20-2009 3:58 PM
I am trying to get Crystal Reports Dev8 installed along with Seagate Info Desktop 7.5. I have tried installing Crystal first and then Info Desktop first. After installing the two, when an .rpt file is double clicked, Crystal will open but displays a blank gray page. The .rpt file can be dragged into the window and will open or File->Open will also open it. I have tried all sorts of extension association and reassociation with no luck. Does anyone out there know how to remedy this?
Hmm. You're working with products that have been out of support for over 10 years... so answers will probably be quite hard to come by. My suggestion; download the latest fix pack or service pack for CR 8 and see if that helps. The downloads are here:
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm
BTW., I'm not even sure if Seagate Info Desktop 7.5 was able to run version 8 reports, but that you can test easily enough.
Ludek
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Those versions did not support side by side install, that didn't happen until Crystal 8.5. Problem is both use the c:\windows\crystal folder to store the dll's and crpe32.dll and a few others were put into the \windows\system32 folder. Mixing versions was never supported in 8.0 and 7.5
No option but to keep them on separate PC's. But it's been a long time so I'm not %100 sure if this did work or not.
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