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XLR connection problem

Former Member
0 Kudos

Hi,

Customer is running 2007A PL47 with Win2008, SQL2008 and MS Office 2007. While calling XL Reporter from SAP Main Menu bar, the following error pop out with connection pause.

"Unable to connect XL Reporter

error! Server communication fail

Cause! Error! Unable to get document type:36

Cause:XML document must have a top level document"

Any idea how to resolve?

Regards

Thomas

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi ,

The issue is relsolved in PL49.Please follow the link:

https://websmp130.sap-ag.de/sap(bD1odSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1309428

Rgds,

Premraj

ladislav_meszaros
Contributor
0 Kudos

Hi Thomas,

The reported issue only happens when you are using SAP Business One on SQL Server 2008.

This issue has been fixed in 2007A SP00 PL49. Please refer to the attached note [1309428|https://websmp130.sap-ag.de/sap(bD1odSZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1309428].

As a solution we would suggest to upgrade to the latest patch level of 2007A SP00.

hope it helps,

Regards,

Ladislav

SAP Business One Forum Team