There is a problem with SAP looking at outstanding sales orders for term contracts more specifically for jet fuel customers. The contracts dept is putting in a whole years worth of volume into these sales contracts. The credit system looks at that and it takes a whole years worth of volume and compares it by price to the credit limit for each customer. This results in a scenario where the jet fuel customers are all showing they are over their credit limit when they are actually not.
Resolution requested :
Is there anyway that SAP instead of looking at a whole years worth of volume can look at a shorter period say like a month and give the jet fuel customers a months worth of credit and the situation mentioned in the issue wont arise anymore.
Edited by: Rajesh Satewar on May 20, 2009 12:12 AM
