on 05-19-2009 5:19 PM
Hi
I was asked to do some changes to the completion workflow. But i am unexperienced in SRM.
One of the changes is that i give the agent who completes a choice of options. In ECC i would solve this by creating a user decision which opens from the SBWP, and then each button leads to a different path, where i can model my actions according to the requirements.
Has anybody an idea of how to present the agent the same choice in SRM? Do i need to add buttons to the screen?
One other step is to send a mail through outlook to the creator of the shopping cart. Is there some standard way of doing this in SRM?
Hope i dont ask something that needs a 3 day training
Any ideas are welcome.
Kind regards
Robert
Hello Robert,
this needs just a 2 day training
seriously: You can config the Offline approval process.
See this
and this
http://help.sap.com/saphelp_srm50/helpdata/en/31/ec423b4ac8d506e10000000a11402f/frameset.htm
now your manager gets an email if he has any workitem in his inbox.
with a modification, you can add here another links, but you have to check your decision email in the report RBBP_OFFLINE_EVAL
summarized: it is not so difficult, but programming is needed.
Regards,
SZD
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Hi,
This question was not clear enough so i rephrased it and put it on the forum again.
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