cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with the INSTANCE UP procedure.

Former Member
0 Kudos

Hello experts,

My SAP instance is not coming up. But while executing the "startsap" command it's showing, INSTANCE STARTED....I have also copied the message coming up while executing "tail" command...

Please help..

tail -100 dev_ms

-


trc file: "dev_ms", trc level: 1, release: "700"

-


[Thr 1] Mon May 18 18:42:21 2009

[Thr 1] MsSSetTrcLog: trc logging active, max size = 20971520 bytes

systemid 274 (HP (IA-64) with HP-UX)

relno 7000

patchlevel 0

patchno 137

intno 20050900

make: multithreaded, Unicode, 64 bit, optimized

pid 22941

[Thr 1] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 22941) [msxxserv_mt. 1826]

[Thr 1] SigISetDefaultAction : default handling for signal 18

[Thr 1] load acl file = /usr/sap/IN1/SYS/global/ms_acl_info

[Thr 1] MsGetOwnIpAddr: my host addresses are :

[Thr 1] 1 : [0.0.0.0] 0.0.0.0 (HOSTNAME)

[Thr 1] 2 : [127.0.0.1] localhost (LOCALHOST)

[Thr 1] 3 : [172.18.23.221] NGMINDIA01.tcskolkata.co.in (NILIST)

[Thr 1] MsHttpInit: full qualified hostname = 0.0.0.0

[Thr 1] HTTP logging is switch off

[Thr 1] set HTTP state to LISTEN

[Thr 1] MsHttpOwnDomain: own domain[1] = 0.0.0

[Thr 1] ms/icf_info_server : deleted

[Thr 1] *** I listen to port sapmsIN1 (3600) ***

[Thr 1] *** I listen to internal port 3900 (3900) ***

[Thr 1] *** HTTP port 8100 state LISTEN ***

[Thr 1] CUSTOMER KEY: >U0748049972<

[Thr 1] Mon May 18 18:43:33 2009

[Thr 1] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from NGMINDIA01_IN1_00 [msxxserv_mt. 467

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

sorry, wrong thread.

Edited by: Joe Bo. on May 19, 2009 8:59 AM

Former Member
0 Kudos

Hi, can you say the kernel P.L. and basis SP level ? post the dev_disp file. Are you trying to reboot whole server ?

Regards.

Former Member
0 Kudos

The dev_w0 log is copied below :

tail dev_w0

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 724]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 259]

M Entering ThSetStatError

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 16263) [dpuxtool.c 259]

Former Member
0 Kudos

i'm ask about dev_disp ....

Are you doing system copy or it newly installed system? After that this error comes? Are you trying full server reboot ? Regards.

Former Member
0 Kudos

Hello,

The dev_disp fileis copied below :

$ tail -100 dev_disp

ShmCreate( 51, 0, 2, -> 0x0xc00000001e000000 )

ShmCleanup SHM_EM2_ADM

ShmCleanup( 77 )

ShmCreate( 77, 0, 2, 0x0x9fffffffffffe230 )

ShmKeyPermission( 77 ) = 0740 (octal)

ShmCleanup SHM_EG2_ADM

ShmCleanup( 78 )

ShmCreate( 78, 0, 2, 0x0x9fffffffffffe230 )

ShmKeyPermission( 78 ) = 0740 (octal)

ShmCleanup SHM_MSBUF

ShmCleanup( 52 )

ShmCreate( 52, 0, 2, 0x0x9fffffffffffe230 )

ShmProtect( 52, 3 )

ShmProtect( key 52 valid )

ShmProtect( slot Index 51 )

ShmProtect( Mode: 0 )

ShmProtect( before shmdt )

ShmProtect( after shmdt )

ShmProtect( before shmat )

ShmProtect( after shmat )

ShmProtect: shmat key 52 prot 3/0 done

ShmCreate( 52, 0, 2, -> 0x0xc000000006f00000 )

ShmCleanup SHM_THRUN_ADM_KEY(th run adm)

ShmCleanup( 30 )

ShmCreate( 30, 0, 2, 0x0x9fffffffffffe230 )

ShmKeyPermission( 30 ) = 0740 (octal)

ShmCleanup SHM_JAVA

ShmCleanup( 70 )

ShmCreate( 70, 0, 2, 0x0x9fffffffffffe230 )

ShmKeyPermission( 70 ) = 0740 (octal)

ShmCleanup SHM_PF_AS_KEY(Appl.Statistics)

ShmCleanup( 56 )

ShmCreate( 56, 0, 2, 0x0x9fffffffffffe230 )

ShmKeyPermission( 56 ) = 0740 (octal)

ShmCleanup SHM_PROFILE

ShmCleanup( 57 )

ShmCreate( 57, 0, 2, 0x0x9fffffffffffe230 )

ShmProtect( 57, 3 )

ShmProtect( key 57 valid )

ShmProtect( slot Index 56 )

ShmProtect( Mode: 0 )

ShmProtect( before shmdt )

ShmProtect( after shmdt )

ShmProtect( before shmat )

ShmProtect( after shmat )

ShmProtect: shmat key 57 prot 3/0 done

ShmCreate( 57, 0, 2, -> 0x0xc000000010800000 )

removing request queue

ShmCleanup( 31 )

ShmCreate( 31, 0, 2, 0x0x9fffffffffffe230 )

ShmProtect( 31, 3 )

ShmProtect( key 31 valid )

ShmProtect( slot Index 30 )

ShmProtect( Mode: 0 )

ShmProtect( before shmdt )

ShmProtect( after shmdt )

ShmProtect( before shmat )

ShmProtect( after shmat )

ShmProtect: shmat key 31 prot 3/0 done

ShmCreate( 31, 0, 2, -> 0x0xc00000001cc00000 )

ShmCleanup SHM_POOL_0

ShmCleanup( 10 )

ShmCreate( 10, 0, 2, 0x0x9fffffffffffe230 )

ShmProtect( 10, 3 )

ShmProtect( key 10 valid )

ShmProtect( slot Index 9 )

ShmProtect( Mode: 128000000 )

ShmCreate( 10, 0, 2, -> 0x0xc000000014000000 )

ShmCleanup SHM_DB_POOL

ShmCleanup( 40 )

ShmCreate( 40, 0, 2, 0x0x9fffffffffffe230 )

ShmKeyPermission( 40 ) = 0740 (octal)

ShmCleanup SHM_POOL_50

ShmCleanup( 50 )

ShmCreate( 50, 0, 2, 0x0x9fffffffffffe230 )

ShmKeyPermission( 50 ) = 0740 (octal)

MiCleanup:

ShmCleanup( 62 )

ShmCreate( 62, 0, 2, 0x0x9fffffffffffe230 )

ShmProtect( 62, 3 )

ShmProtect( key 62 valid )

ShmProtect( slot Index 61 )

ShmProtect( Mode: 0 )

ShmProtect( before shmdt )

ShmProtect( after shmdt )

ShmProtect( before shmat )

ShmProtect( after shmat )

ShmProtect: shmat key 62 prot 3/0 done

ShmCreate( 62, 0, 2, -> 0x0xc000000020000000 )

MpiCleanup() -> 0

removing Semaphore-Management

closing connect handles (dgm + tcp)

DpDelSocketInfo: del info for socket 0 (type=2)

NiICloseHandle: shutdown and close hdl 0 / sock 8

DpDelSocketInfo: del info for socket 1 (type=1)

NiICloseHandle: shutdown and close hdl 1 / sock 9 - sock 10

***LOG Q05=> DpHalt, DPStop ( 16242) [dpxxdisp.c 10700]

      • shutdown completed - server stopped ***

Good Bye .....

Former Member
0 Kudos

The server was rebooted.......

It's a newly installed system.......

Regards

Anupam..

Former Member
0 Kudos

Installation are fine ? Or error are comes ? How much memory and SWAP you have configured ?

Are you doing Hp-UX kernel configuration per

Note 172747 - HP-UX Operating System kernel parameter recommendations ?

Regards.

Former Member
0 Kudos

Hello Anupam,

1. Post the dev_w0 logs to anaylze the error

2. are you able to login in the system?

3. Check the defualt profile of your system and make sure that the parameters for dialog,background,enqueue,update work processes are defined the profile,if not define them

Let me know the results

Rohit

Former Member
0 Kudos

1. dev_w0 log & Work Processes:

tail dev_w0

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 724]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 259]

M Entering ThSetStatError

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 16263) [dpuxtool.c 259]

Work Processes:

rdisp/wp_no_enq = 1

rdisp/wp_no_vb = 1

rdisp/wp_no_vb2 = 1

rdisp/wp_no_spo = 1

rdisp/wp_no_dia = 10

rdisp/wp_no_btc = 3

2. no, i m not being able to login in the system.

3. Those parameters are defined properly....

Former Member
0 Kudos

is your database up?check if database is started properly

or once again do stopsap and then startsap

If database is up,Execute command R3trans -d as user <sid>adm and check if database connectivity is ok or not

Have you done any changes in the system recently?

Rohit

Former Member
0 Kudos

The database is up.

R3trans -d & R3trans -x are working with return code 0.

Former Member
0 Kudos

Anupam

Post the dev_w0 logs

Rohit

Former Member
0 Kudos

Post the complete dev_w0 logs

Rohit