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Customizing the Mail Content

Former Member
0 Kudos

Hi Gurus

I would like to customize the content of the email , which is triggered when the status is changed.

In the standard smart form, only Message number and Description of the message are included.

I would like to include - Message processor name and Status of the Message also into the mail content.

Could anyone help me out to do this.

Thanks a lot in advance.

Accepted Solutions (1)

Accepted Solutions (1)

raguraman_c
Active Contributor
0 Kudos

Hi,

You can edit this smartform CRM_SLFN_ORDER_SERVICE_01 to your requirement.

Hope this helps.

Feel free to revert back.

-=-Ragu

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Ragu

Thanks for your reply. But , if you could let me know, the variables which represent these fields (i.e

Message processor and Status ), it would be really helpfull.

Just like for message number we have orderadm_h-object_id, what could be used for Message processor and status?

Thanks in advance