AVL Export error to excel Message no. 0K000
I'm eperiencing a problem when I try to export from SAP to EXCEL using the ikon of calculator. This should activate a tool "AVL" that exports directly into EXCEL.
"The export does not work and I have the following error message:
View cannot be switched: Product is not installed or integration is not active.
Message no. 0K000"
1. SAP version ECC 6.0
2. The old SAP version that I was using 4.5b worked fine for the export.
3. I still have access to the 4.5b through the sam GUI that I use for the 6.0 nand it still works for the export
4. I have checked the excel security settings and they are set for "add-ins" and macro
I'm not sure yet if it is a microsoft office problem or there is something missing in the settings of the export tool.