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"No Items Found" using Infoset Driver in Crystal XI

We are have ECC 6.0, SAP Gui 710 Patch level 10, and using Crystal XI ( to report with. We have transported the Open SQL Connectivity Driver and the Infoset Connectivity drive successfully. We have also installed the SAP Integration Kit for XI using Desktop installation option.

When we connect to the the Tables, Clusters, or Function driver everything works fine and we are able to retrieve data from various SAP tables from the Crystal Reports. However, when we connect to the infoset driver all we get for either the infoset or queries nodes is "No Items found". The user has SAP ALL authorizations. We have included his userid for the specific user groups related to the Infosets and SAP Queries he needs access to.

Any suggestions you have will greatly be appreciated. Thanks in advance.



Hi Jenny,

pretty strange. Could I ask you or your SAP BASIS Admin to run a RFC Trace in the background when you try to connect and to check if there is anything strange ?


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