IE 7 - Crystal reports not showing up

[Former Member]

We are having a "weird" error with the rendering of Crystal Report while accessing it from our application. The Crystal Report doesnot render at all in IE 7.

We are using,

BOXI R2, WAS 6.1 server for the web app, java 1.4.2 and of course IE 7 as browser.

We have 2 applications running on the same server. One works perfectly, while the Crystal Report doesnot render at all (in IE 7) for the other application. Both the applications access the same BOXI environment.

We did some research on this and we found that if we use http to access the website (for the app that is not working correctly) the report shows up correctly. If we use https to access the application, just a blank page is displayed.

Since this happens with only one application, we compared all the application level settings and they were configured exactly the same.

Has anyone encountered an issue like this (i mean, Crystal not rendering in IE 7). Was there a fix - i know there should be something since it is working in our other application, i'm not sure if we have missed something.

[ted_ueda]

So you have the same application on same environment, working on one machine but not the other.

And you're asking for a fix.

It's likely more helpful if you describe what's different about them, than the sameness.

For example, if you use [Fiddler|www.fiddler2.com/], do you see anything different between working and non-working?

Sincerely,

Ted Ueda

[Former Member]

Ted,

Believe me, right now i wish i knew.

To save us time on the development of the new application, we used the existing framework without any changes.

All our report binding architecture and everything is exactly the same.

I know i am not being of much help just ranting this way, but right now i am clueless.

[Former Member]

We were able to figure out what was wrong with the application. When designed, the call to the Crystal report was using an ajax call. Instead of the ajax call, we changed the call to window.open(url, u2018_selfu2019).

This solved this issue.

I still have no clue as to why this was not working in IE7 but worked perfectly in IE 6 and Firefox.

[Former Member]

We were able to figure out what was wrong with the app. By design this app was calling the Crystal Report through an ajax call. When we removed the ajax call and called the report using window.open(url, u2018_selfu2019), it showed up correctly.

I still have no idea why this was not working on a secure (https) connection on IE 7, but worked correctly on IE 6 and Firefox.

Edited by: crazyideas on May 19, 2009 7:14 PM