on 05-14-2009 3:12 PM
Dear colleagues.
When managing message in CRM_DNO_MONITOR, tehre are text types for message:
SLF1 01 Reply
SLF1 04 Internal Note
SLF1 09 Query
SLF1 11 Reply from SAP
SLF1 12 PartnerInfo to Cust.
SLF1 13 Info to Partner
SLF1 14 Partner Info to SAP
SLF1 15 Information for SAP
SLF1 16 Information from SAP
SLF1 99 Description
SLF1 BI Business Consequence
SLF1 CT Phone Call at SAP
SLF1 DL Delay in processing
SLF1 QA Appl. spec. quest
SLF1 RS To Reconstruction
SLF1 SD System Data
SLF1 ST Phone Call from SAP
Is is posible to use authorization to restrict special message type for creating/viewing?
Thank You
Vladimir
Hi,
the object you are looking for is CRM_TXT_ID.
Regards,
Christian
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Hi ,
It is possible to have authorizations for the text ids.
It can be done with development - enhancement points.
There may not be a standard way. Please check otherwise revert for the enhancement details if you need.
Regards,
Mahantesh
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