SAPinst phase "Install common system files" doesn't end.

[former_member684352]

Hi,<br>

<br>

Now, we're trying to install NetWeaver 7.0 SR3 on AIX 5.3.<br>

But, after executing SAPinst at mid-way of the phase of "Install common<br>

system files", the Installation doesn't make progress. SAPinst process is still<br>

alive and keep going, but "sapinst.log" and "sapinst_dev.log" don't<br>

print at all after the certain point.<br>

<br>

If anyone experiences such this phenomena and knows the way to solve, please help.<br>

<br>

The last part of "sapinst_dev.log" and "sapinst.log" are below.<br>

<br>

Best Regards,<br>

Dai<br>

<br>

********************<br>

<br>

■sapinst_dev.log<br>

<br>

TRACE 2009-05-14 17:18:52.800

2009-05-14 17:18:52.799 NWUsers._useMasterPasswordForAccountData() done: false

TRACE 2009-05-14 17:18:52.801

2009-05-14 17:18:52.801 NWUsers.getAccountData():

INFO 2009-05-14 17:18:52.802 [syuxcaccmg.cpp:227]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account edeadm already exists.

TRACE 2009-05-14 17:18:52.804 [syuxcuser.cpp:1627]

bool CSyUserImpl::isExistingOnOS()

checking existence of account user="edeadm" uid="3001" succeeded with true.

TRACE 2009-05-14 17:18:52.804 [syxxccache.cpp:208]

CSyAccountCache::getUserImpl(name="edeadm", sid="", create=false, ISyProgressObserver* )

inserted account (edeadm, 3001, USER) into the accountcache.

TRACE 2009-05-14 17:18:52.805

2009-05-14 17:18:52.805 NWUsers.asRole(SIDAdm): account 'edeadm' exists:true

INFO 2009-05-14 17:18:52.819 [syuxcaccmg.cpp:227]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account 0 already exists.

INFO 2009-05-14 17:18:52.821 [syuxcaccmg.cpp:280]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account 3004 already exists.

INFO 2009-05-14 17:18:52.823 [syuxcaccmg.cpp:280]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account sapsys already exists.

TRACE 2009-05-14 17:18:52.823 [syuxcgroup.cpp:634]

bool CSyUserImpl::isExistingOnOS()

checking existence of account group="sapsys" gid="3001" succeeded with true.

TRACE 2009-05-14 17:18:52.823 [syxxccache.cpp:208]

CSyAccountCache::getGroupImpl(name="sapsys", sid="", create=false, ISyProgressObserver* )

inserted account (sapsys, 3001, GROUP) into the accountcache.

TRACE 2009-05-14 17:18:52.828

Setting effective group to sapsys

INFO 2009-05-14 17:18:52.829 [syuxccuren.cpp:543]

CSyCurrentProcessEnvironmentImpl::setEffectiveGroup(PSyGroup)

Effective group id set to 3001.

TRACE 2009-05-14 17:18:52.830

Setting umask to 022

TRACE 2009-05-14 17:18:52.830 [syuxccuren.cpp:146]

CSyCurrentProcessEnvironmentImpl::setUmask(ulong)

umask set to 18

TRACE 2009-05-14 17:18:52.896

Setting environment for user edeadm

INFO 2009-05-14 17:18:52.898 [syuxcaccmg.cpp:227]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account 0<br>

<br>

■sapinst.log<br>

<br>

INFO 2009-05-14 17:18:17.331

Working directory changed to /oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS.

INFO 2009-05-14 17:18:18.514

Copied file '/oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/inifile.xml' to '/oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/inifile.6.xml'.

INFO 2009-05-14 17:18:19.910

Copied file '/oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/keydb.xml' to '/oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/keydb.5.xml'.

INFO 2009-05-14 17:18:20.241

Copied file '/oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/statistic.xml' to '/oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/statistic.14.xml'.

INFO 2009-05-14 17:18:20.354

Execute step createSystemDirectories of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_System|ind|ind|ind|ind|6|0

INFO 2009-05-14 17:18:51.163

Working directory changed to /oracle/EDE/sapdata1/instwork/tmp/sapinst_exe.528482.1242288996.

INFO 2009-05-14 17:18:51.171

Working directory changed to /oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS.

INFO 2009-05-14 17:18:51.186

Working directory changed to /oracle/EDE/sapdata1/instwork/tmp/sapinst_exe.528482.1242288996.

INFO 2009-05-14 17:18:51.507

Working directory changed to /oracle/EDE/sapdata1/instwork/tmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS.

INFO 2009-05-14 17:18:51.581

Creating system directories for SAP system EDE...

INFO 2009-05-14 17:18:52.101

File system node /sapmnt/EDE exists already. Nothing to do.

INFO 2009-05-14 17:18:52.130

File system node /usr/sap/EDE exists already. Nothing to do.

INFO 2009-05-14 17:18:52.594

File system node /usr/sap/trans exists already. Nothing to do.

INFO 2009-05-14 17:18:52.607

File system node /usr/sap/trans/EPS exists already. Nothing to do.

INFO 2009-05-14 17:18:52.619

File system node /usr/sap/trans/EPS/in exists already. Nothing to do.

INFO 2009-05-14 17:18:52.630

File system node /usr/sap/trans/EPS/out exists already. Nothing to do.

INFO 2009-05-14 17:18:52.642

File system node /usr/sap/trans/EPS/log exists already. Nothing to do.

INFO 2009-05-14 17:18:52.654

File system node /usr/sap/trans/bin exists already. Nothing to do.

INFO 2009-05-14 17:18:52.665

File system node /usr/sap/trans/buffer exists already. Nothing to do.

INFO 2009-05-14 17:18:52.677

File system node /usr/sap/trans/cofiles exists already. Nothing to do.

INFO 2009-05-14 17:18:52.688

File system node /usr/sap/trans/data exists already. Nothing to do.

Edited by: Daisuke Ikari on May 14, 2009 12:49 PM

[Former Member]

Hey All,

   When I had the same issue and I checked the sapinst_dev.log I could see that it was checking the authorizations of all of the previously installed objects. It appeared to hange when doing the 000JOBLG, 100JOBLG, etc. as you know these have lots of very small files.  Before you start copy them to a different name. Results no appeared hang.

tail -15 sapinst_dev.log

...

RACE      2015-09-03 19:25:02.844 (root/sapinst) [iaxxbfile.cpp:572] CIaOsFile::getmod_impl()
mode of /usr/sap/<SID>/D03/data/icmandir/its/ls/themes/sap_corbu/common/libs/Icon is 0744

INFO       2015-09-03 19:25:02.846 (root/sapinst) [iaxxbfile.cpp:523] id=syslib.filesystem.aclSetSucceeded CIaOsFile::chmod_impl(0755)
Authorizations set for /usr/sap/<SID>/D03/data/icmandir/its/ls/themes/sap_corbu/common/libs/Icon.

TRACE      2015-09-03 19:25:23.942 (root/sapinst)
ChmodVisitor.visitFile: {
  pattern:undefined
  chmod:755
  followLinks:true
  skipSetuid:true
  ignoreErrors:true
  chown:3008
  chgrp:2000

....

[Former Member]

Hi,

We have the same problem when we do the java system copy. sapinst just waits for hours on the step "Install common system files".

Please let me know if anyone know a solution.

Thanks,

Tanuj

[Former Member]

Hello,

has anyone found a reason for this. I'm facing the same problem.

I figure, that NFS mounts might be a problem. All the installation media I use is located on FSs, which are mounted via NFS.

Can anyone confirm this suspicion.

Rgs,

Thorsten

[Former Member]

I had the same problem and I think it was caused by the fact that there were 300,000 job logs in the file system. I am not sure, but I think sapinst was checking the permissions on all those files. After I deleted most of the files, I ran sapinst again and the "Install common system files" phase finished within a few minutes.

[Former Member]

check your network card. one of the reason could be network not available.

[former_member684352]

Hi,

To Thomas,

Thanks much for your reply and fruitfule comments!

Now, I'm trying to execute SAPinst again and waiting 1 hour and more as you say. If the situation changes, I'll infrom this thread of it.

To Riswan,

Thank you for your replay!

But, your comment about network card seems a little bit ambiguous. If you have some causes or some experiences of your comment, could you please let me know about it?

Anyway, thank you very much for your effort and kind reply.

Best Regards,

Dai

Edited by: Daisuke Ikari on May 18, 2009 3:39 AM

[Former Member]

Hi Daisuke Ikari,

I also faced the same problem while installing the Netweaver 2004s SR2, the only difference was that I was doing it on Windows.

Please have a look on the Installation logs, whether the time & date of the log files is changing or not. If it is changing, wait as for me the installation took almost 40 hours. The problem is that the Installation is running in the back ground & the GUI is not getting updated as the Java_monitor log is not getting updated.

So you can close the GUI & restart it & then continue from the last ended no need to go with run a new installtion.

Regards,

Nitin Goyal

[former_member684352]

Hi,

Thank you all very much for your kind reply!

I succeeded in the installation and the issues were solved.

I've used the following command to execute sapinst.

1. ./sapinst -nogui &

So, I execute SAPinst GUI on the local PC.

But, this time I execute like this.

1. ./sapinst

And sapinst completed the installation normally.

Anyway, I really thank you all very much.

Best Regards,

Dai

[thomas_windischmann]

Hi,

we had to wait 1 hour 10 minutes, than the phase 3 comes to an end and the installation process continues.

Thomas

[thomas_windischmann]

Hi,

we have the same problem when using sapinst to install the target system during a system copy. The phase

3 "Install common system files" is hanging. In the log files sapinst.log and sapinst_dev.log nothing will be

added. We want to install ERP 6.0 on Solaris 5.10.

Please let me know, if you have solved the problem.

Thomas