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Fact Sheet Dump "FKK_CRM_GENERAL_INIT" does not exist - in BP View

Hi all,

We have CRM 2007 system and currently i am using Business Role SALE_UTIL.

I have a problem with the Fact Sheet in BP- Corporate Account.

When i click on the Fact Sheet in BP i get the errors of FI-CA settings missing.

and after click on back button i get dump "FKK_CRM_GENERAL_INIT" does not exist.

I have looked in the SAP NOTE 746475 but its tells more about the RFC settings.

My Question: Is there any way to set the default setting even if we dont connectivity to FI-CA system available. Are there any templete or so to upload so that i dont get this error.

Btw. when i click on the PDF Fact Sheet in BP i get the Fact sheet with all the information regarding the BP.

Its a bit urgent.Do you have any suggestions how to do it... ?



Hi Usman,

Please check the following notes:

746475 Financial Customer Care - Collections Management

921160 Function module "FKK_CRM_GENERAL_INIT" to be called

1240600 FCC - Unnecessary FKK_CRM_GENERAL_INIT call

I hope it helps.


Gabriel Santana

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