PI71 upgrade java.lang.NoClassDefFoundError

[Former Member]

Hello,

We are in an upgrade of xi3.0 to PI7.1 system (SP7).

Upgrade is nearly finished however when we want to acces the PI 'homepage'

http://<host>:52000/rep/

or http://<host>:52000/dir/

we get the following error:

java.lang.NoClassDefFoundError: com/sap/aii/security/proxy/KeystoreHelp

Stacktrace

Thrown:

java.lang.NoClassDefFoundError: com/sap/aii/security/proxy/KeystoreHelp

at com.sap.aii.ib.server.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:594)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)

at com.sap.aii.ibrep.server.applcomp.StartupCodeEntry.startup(StartupCodeEntry.java:259)

at com.sap.aii.ib.core.applcomp.IStartupCodeEntry.startupIfNotAlreadyDone(IStartupCodeEntry.java:43)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponentImpl.startup(ExplicitApplicationComponentImpl.java:116)

at com.sap.aii.ib.core.applcomp.ExplicitApplicationComponents.startup(ExplicitApplicationComponents.java:438)

at com.sap.aii.ib.core.applcomp.ApplicationComponent.startup(ApplicationComponent.java:203)

at JEE_jsp_start_index_201731850_1241789502000_1242076202918._jspService(JEE_jsp_start_index_201731850_1241789502000_1242076202918.java:122)

at com.sap.engine.services.servlets_jsp.lib.jspruntime.JspBase.service(JspBase.java:102)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:66)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:433)

at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service(JSPServlet.java:240)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:66)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:32)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:431)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:289)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:376)

at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:85)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)

at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:160)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)

at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:67)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)

at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)

at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)

at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)

at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:295)

at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.run(Processor.java:222)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:152)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:247)

Caused by: com.sap.engine.boot.loader.SAPClassNotFoundException: com.sap.aii.security.proxy.KeystoreHelp

at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:259)

at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:228)

at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:353)

... 41 more

We didn't find any information on the KeystoreHelp class.

Anybody a clue what can be the cause of this problem.

Thanks,

Emile

[former_member191479]

Hi Emmi,

did you find a solution for this problema?

Best regards,

lionel

[Former Member]

Hi Emile,

Check this link

https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f3f93ee7-0c01-0010-2593-d7c28b53...?

check 3rd page.

Regards

Ramesh

[former_member307485]

Hi Emile,

Try these

1.check SAP Note 928038

2.change the user from XIAFUSER to PIAFUSER in services---->XI adapter,JMS etc. through visual administrator.Start service ( at least sap.com/....aii...) from deploy through visual administrator.

3.There could be some problem in ABAP connector. Check with your BASIS guy.Try restarting all services manually.

Regards,

Divya