Can I cancell a GR after receipt of IR

[Former Member]

Hi Friends,

We are using Classic Scenario in SRM 4.0

One PO is created in backend after the approval of SC with only one item with a price of $200.

A confirmation is created with only $1..( by mistake it may be happened..) and there is already an IR for $200.

Now we are proceeding to cancel the Confirmation in SRM and we want to post a new confirmation with $200.

But the system is not allowing us to cancel as the IR is already there.

Can I cancel the GR in the backend...and create a confirmation from SRM..for $200?

Can you suggest me, how to proceed...

Thanks

Loka

[Former Member]

Hi Mathew,

Thank you very much for your answer.

We found that the IR was posted wrongly with quantity as 200 & price as $200.

As a result, $1 is the cost of one item, instead of $200 as the cost of one item.

So, when the GR is created for only one item, it is showing only $1 as net value.

Now we decided to reverse the IR & GR and then we will create a Confirmation from SRM.

Thanks

Loka

[Former Member]

Hi there,

Returns cannot be performed when follow-on documents exist;

however, in case of ERS procedure allow returns also when follow-on documents exist

You will need to cancel the invoice either in the backend or SRM, then you will be able to cancel the confirmation.

Regards,

Matthew