on 05-13-2009 12:24 PM
Hi,
My name is Raul Aguilar. I'm working at GRUPOTEC which is a VAR SAP. As a VAR SAP we work with a huge number of customers.I'm using Solution Manager in he Stack 17.
The CCMS Alert Monitoring scenario is working and the authomatic email
notification to one person is working too, but now I need to send the
alert more than one person. SAP Note 176492 types that I have to create
a shared distribution list with the email addresses I want to send the
alert.
"Example 3: (VALID TO DISTRIBUTION LIST)
Parameter name Parameter value
1. SENDER <ADMINUSER> (in client 000)
2. RECIPIENTDistributionListIn000
3. RECIPIENT-TYPEID C
4. TIME_ZONE<Time zone> (optional)
where DistributionListIn000 is a shared distribution list in client 000
(important: The SAPSYS can only find the distribute list here) which, in
turn, can contain any number of 'remote address' entries."
I'm using a copy of the method CCMS_OnAlert_Email_V2
(ZCCMS_OnAlert_Email_V2). SCOT transaction is configured at working
client (010) and also at client 000.
I use RECIPIENT-TYPEID "C" as mentioned at SAP Note and at the following
help.sap.com link: http://help.sap.com/saphelp_46c/helpdata/es/6c/69c175418d11d1896e0000e8322d00/frameset.htm
At the tab parameters:
Parameter Name Parameter value
1. SENDER ADMIN
2. RECIPIENT TESTGRUPOTEC
3. RECIPIENT-TYPEID C
4. REACT_ON_ALERTS RED
5. SUBJECT_ALERT Alert in GRP
6. SUBJECT_ALERT_CONT
TESTGRUPOTEC is a distribution list defined at 000 client.
Please, remember that if we use only an email address it works, but if
we try to use a distribution list it doesn't work.
Please, Could you help me?
Thanks and regards,
Raul
Edited by: Raul Aguilar on May 13, 2009 1:34 PM
Hi,
Could you please let me know how to create distribution list in 000 client.
Thanks,
Arun.
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Raul,
Do any off you know the list of "Parameter names" ? What im trying to do is customize my own messages. Can you please provide some info on how to do this..
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Hello,
if the manual sending worked with user ADMIN in client 000, I don't know what else to check. I just checked and we use method CCMS_OnAlert_Email not the one you listed. Not sure, what the difference is.
Thanks,
Ingrid
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Hello,
is user ADMIN (the sender) defined in client 000 and has it assigned an email address?
Thanks,
Ingrid
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Hi Raul
Did you try sending a manual message to this distribution list, something might be wrong in distribution list. and after manual msg, check in SOST, whether the mails are transmitted or not. And I hope you have created the distribution list correctly and what kind of addresses you have included in the list, like only internet or else too ?
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