Credit memo reversal

[Former Member]

Dear Experts,

This is regarding reversal problem

My client has posted a credit memo and when he tried to reverse that one error message is coming like Document includes already cleared items. Please suggest

Thanks

Balu

[Former Member]

ddsd

[Former Member]

Hi,

If you go into the document and double click the open item, we can get the clearing document number.

We have to reverse this clearing document first in FBRA transaction and then reverse the credit memo.

Regards,

Ravi