Serial Numbers in deliveries
I am using serial numbers in deliveries.
I configured to make it work in deliveries both inbound and outbbound.
When I create a delivery for a standard order and i enter the serial number it works fine.
If the part is spoilt and customer returns it i bring it on an RE delivery and i can enter the same serial number.
The problem is if i send the part back on a warranty or free of charge delivery it wont let me use the same serial number.
I can only use it twice.
How can i make it to be used again and again?
K Rajkumar replied
If you do the return sales transaction then, the movement type for return sales will post the material with the serial numbers in the blocked/returned stock. So first you do the transfer posting from blocked/returned stock to unrestricted use stock and you continue with your process. It will work.
You cannot use the same serial number again and again since the serial numbers are used to track the part for life time.
Edited by: K Rajkumar on May 12, 2009 8:57 AM