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Output medium 5 not working for invoice message type

Dear all,

we have an issue with output medium 5 for comercial invoices. We have defined current message type ZRD0 with this output medium (it still has other mediums assigned like 1) because when we create a comercial invoice we want to send the invoice automatically to customer mail as a pdf file.

We have followed the instructions:

-we have add this medium to message type and it has assigned exactly the same program and smartform as medium 1).

- Communication strategy is already defined as it is being used for vendors mails.

- Customer has e-mail address filled and my user in SU01 has a mail defined.

Unfortunately mail is not being generated but spool is being generated?!? For vendors this output type is working fine, we are sending the PO to vendor's mail as pdf file and I don't understand why it's not working.

Any ideas??

thanks in advance,

Raquel

Former Member
replied

Hi Raquel Pastor,

I believe the problem is that you are using the same program and layout of transmission medium 1 (print); If I'm not wrong you need to modify the program to actually send the email, because it is possible that this program is not ready to be used for transmission medium 5. Please check if this program is used in other output with transmission medium 5 and it is working, or verify with ABAP people.

Thanks in advance,

Mariano.

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