Better way to change telephone, fax and emails in mass?

[Former Member]

Hi,

What's the better way to change telephone, fax number and emails in mass in ISU and CRM?

ADDR_COMM_MAINTAIN and ADDR_PERSONAL_COMM_MAINTAIN functions seems to work fine for ADR2, ADR3 and ADR6. But it does'nt update telephone in KNA1 and LFA1 tables.

[Former Member]

HI EMANUEL

We to are Implemen SAP IS u

could u please help us to configure fact sheets

in SAP CRM interaction centre....

Which actually contains object like premise,

installation,meter etc..

could you please help out in how to replicate fact sheet

from SAP IS to SAP CRM ...

or you suggest any alternative

[stephenjohannes]

Emanuel,

There are no LFA1 or KNA1 tables in CRM. The CRM business partner tables usually start with BUT*. Another option would be try: BAPI_BUPA_ADDRESS_CHANGE or BAPI_BUPA_CENTRAL_CHANGE.

Good luck,

Stephen

[Former Member]

You're right, these tables only exist in ISU, but they also contains the telephone and fax numbers. Is there an easy way to update them in addition to the COMM_MAINTAIN functions?