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Problem with Search Help

Former Member
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Hi,

We are using mySAP SRM with ITS.

While creating the SC(Shopping Cart), We have a problem with the search help.

In the cost assingment Section , In the dropdown of "Account Assingment" , If you choose the Network option, then Search Help(Find button) appears. If you press the Find buttion, Actually it willl goes to Search help functionality.

This Search functionality(F4 Help) is working for some users only. I really doesn't know why it is not working for some users.

If any body knows the solution or some suggestion, Please let me know.

I really doesn't know , How to find the problem also. Any clue?

Thanks in Advance,

Warm Regards,

Vijay

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Please make sure whether these users have RFC authorization.

Regards, Kathirvel

Former Member
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Thanks for the Quick reply.

But Only we have problem with one Search help. Except that, All Users is able to access all the search helps. Really it is very starnge to me.

Please help me.

Thanks and Warm Regards,

Vijay

Former Member
0 Kudos

Please try to debug the function module B470_SHLP_CALL. This should explain you the problem.

Regards, Kathirvel

Answers (2)

Answers (2)

Former Member
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This problem is happened because of different backend systems and problem exist in the backend systems

Former Member
0 Kudos

Hi Vijay,

Check the following things in the system:

1. The RFCuser should be in dialog mode.(Note 656633 - Search help requires dialog users)

2. The RFC connection with backend is not in error. (Transaction SM59)

3. In SPRO 'Define Backend System' correct values are entered.

Also refer the OSS Notes:

Note 1140770 - FAQ: F4-Help Cost Assignment

Note 1122962 - Back-end system search help for cost center (2)

Hope it helps.

Thanks,

Pradeep