Free Goods

[Former Member]

Hi Friends,

Because of damaged goods delivered to customer, we have decided to ship the goods again to customer and goods will be totally free of charge i.e. we don't have to charge any money from customer. How can we make the transactions in SAP system for totally free goods delivery to customer./

Thanks in advance.

KRaheja.

[Former Member · Accepted solution]

hello, friend.

you have many options for your requirement, two of which are:

1. manually specify item category for the line item as TANN

2. use the order type Subsequent Delivery Free of Charge (you may reference the original order using this)

regards.

[Former Member · Accepted solution]

Thanks a Lot

Kraheja.

[former_member217082]

Hi Raheja

Just to add , Do the assignments in item category determination with free of charge document type , if you want to to generate the free goods automatically.But it is advisable to go with the Z document type for creating free of charge document type , so that it wont affect your original document type, So first of all test in the sandbox server and check the output

Regards

Srinath