Unable to connect to cluster @CMBDVS to retrieve updated CMS member list.

[Former Member]

Hi

I have access as Administrator. i am able to login to Infoview but not to CMC(Central Management Console)

When i try to login to CMC i get the following error

"Unable to connect to cluster @CMBDVS to retrieve updated CMS member list. Logon cannot continue."

Can anyone please guide me what would be the reason.

I am using BO XI R2-SP3, Solaris

Regards

nirav

[Former Member]

Have you tried to connect and login to the CMC by individually using the CMS name(s) at least once? I believe you should be able to login to the CMC using the cluster name after an attempt to login with either one CMS name is successful.

Also with InfoView, I am assuming you are saying that you can logon using the Cluster name, right?

[Former Member]

Hi Sarang

We dont have any cluster at all. Earlier i was able to connect but now its causing the problem.

i have tried to give the server name as system name but its not working

Regards

nirav

[Former Member]

If you do not have a cluster, then is CMBDVS the hostname of your BO server? Also, what port is the CMS service running on, the default 6400 or a custom port?

[Former Member]

CMS port is running on web logic port 8500

CMBDVS is host name of BO server

Nirav

[Former Member]

Are you saying the CMS is running on port 8500??

If so, then you need to make sure that you specify "CMBDVS:8500" in the system name field when you try to connect via CMC or InfoView.

I am not sure if that is what you meant though.

[Former Member]

its systemname:6400 only

but as a WAS we use Weblogic.

Anyways i think i need to check with some other login though

[Former Member]

Okay. I am assuming the CMS service is up and running on port 6400, which you can test by a simple telnet. If so, then if your web.xml file is configured in the right way, then you should have no problem connecting, especially given that InfoView works okay for you.

[Former Member]

yup, CMS is working fine