****402 time out error

[Former Member]

Hi all,

The parameters set in the QA and Prod Systems for

icm/HTTP/max_request_size_KB = 2097152.

we are trying to send 8mb file in prod which resulted in 402 time out error.When tried the same file in QA it ran sucessfully.Any inputs would be appreciated.

Thanks,

Srinivasa

[samiullah_qureshi · Accepted solution]

Please change the Timeout parameters mentioned in the SAP note 824554.

Change in the parameters PROCTIMEOUT and TIMEOUT for icm/server_port_0 in transaction RZ10 will require server restart thr server to come in effect.

[Former Member]

Hi,

These are the possible way to analyze Root Cause:

1) This is depends on the sizing between QA and Production system and may be the production server load is high while your interface running time.

2) Try to find out production server on and off peak time then run your interface to off peak time.

3) Refer PI tuning guide to process larger messages.

Regards,

Boopathi

[Former Member]

timeout time in QA is more than that of PROD, you may to increase it in PROD

[agasthuri_doss]

Srini,

Check the below Thread, Might help

Cheers

Agasthuri Doss

[Former Member]

No,This dint.

My question is why this is working in one system and failing in the other.

[agasthuri_doss]

Got your question,

In Prod check Tcode -St22 for more information & is the Prod & QA has the same Hardware Config ?, In QA did 8 MB file Interface alone processed ?

Cheers

Agasthuri Doss

[jagesh_lakdawala]

Hi,

Please check the related threads.

Thanks & Regards

Jagesh