The Managed System does not fulfill the Diagnostics prerequisites

[Former Member]

Hi,

when I try to configure managed system configuration (SOLMAN_SETUP), I receive message:

Severity:Error

Message:Software with prerequisite are incorrect : The component ST-ICO with release ST-ICO 150_700 was found, required release is :01200615320200012077.Please use the landscape browser to find short text for this cvppmsid

Action:Please install or upgrade the required software component.

Severity:Info

Text:Found SAP BASIS 7.01 with sp level 2,minimum sp level required is 2

Text:Found SAP ABA 7.01 with sp level 2,minimum sp level required is 2

Text:Found ST-PI 2008_1_700 with sp level 0,minimum sp level required is 0

Text:Found PI_BASIS 7.01 with sp level 2,minimum sp level required is 2

Text:Found SAP BW 7.01 with sp level 2,minimum sp level required is 2

Text:Found SAP NW 7.0 BI CONT ADDON 7.04 with sp level 1,minimum sp level required is 1

Text:Found ST 400 with sp level 18,minimum sp level required is 18

Text:Found ST-SER 701_2008_2 with sp level 0,minimum sp level required is 0

Text:Found SAP AP 7.00 with sp level 12,minimum sp level required is 12

Text:Found SAP BBPCRM 5.0 with sp level 12,minimum sp level required is 12

Text:Found CPRXRPM 400 with sp level 13,minimum sp level required is 13

Text:Found SAP CRM UIF 5.0 with sp level 1,minimum sp level required is 1

I try to find note. Found note 1277258. But this note installed in my system.

Could your please help me resolve this issue?

Thanks a lot,

Alexander

[Former Member]

Hi, Is your LM-SERVICE component up-to-date with the latest patch level for your release? I've noticed that keeping LM-SERVICE patched and up-to-date has resolved several Diagnostics issues for me. Cheers, Julie

[Former Member]

Hi,

I have the same problem.

SolMan 7.0 EhP1.

Note "1277258 - Diagnostics prerequisite check failure" implemented with manual change of SDIAGSC_SW_PREREQ structure.

No change.

I found the required version for ST-ICO 150_700 "required release is :01200615320200012077" is patch level 0018.

After import of this patch, same error.

Best regards.

Tuong-Huy

[Former Member]

I've had the same problem. But it's gone now.

There are two options to solve this issue.

1. Hack into the check (if I recall correctly this is a job or report), adjust the prerequisite manually, after this it should skip the check. You'll find out that this resolution only helps out temporarily. So preferrable you choose option 2.

2. Upgrade to SPS19, this is an error that occurs on SPS18 but is resolved in 19.

If you have questions, just shout!

[Former Member]

Hi David,

Can you please explain the first option? How can I skip the check in the report?

Masoud

[Former Member]

I can't recall exactly, it was something with SDIAGSC_SW_PREREQ that needs to be adjusted.

If i'm not mistaken......

[Former Member]

I think you are referring to note 1277258, but that did not work for me. Does anyone have an answer to this problem?

[Former Member]

Hi Alex

And manual changes done as per Note ?

[Former Member]

Hi Bhudev,

yes I made changes, save, activate and repeat configuration but error still there.

Thanks for your advance,

Alexander