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Workitems not getting approved in SRM

Former Member
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We have shopping cart created but even after approving the item by the approving manager - shopping cart still shows in Awaiting Approval status and a new line ite gets created under the main item. No PO gets generated. All workflow related settings are maintained correctly.

- SK

Accepted Solutions (0)

Answers (2)

Answers (2)

peter_novoth
Active Contributor
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Hi,

if this is only a one time problem and you need to create the follow-on document, you can trigger the SC transfer with the function 'BBP_PD_SC_TRANSFER' with the GUID of the SC (you can get the GUID from the transaction BBP_PD). If there is no error in the SC, the PO will be created (in this case the workitem won't be closed).

If the new line created under the main line item can not be deleted, I would suggest to delete the whole SC, and create a new one.

Regards,

Peter

masa_139
Product and Topic Expert
Product and Topic Expert
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Hi,

Please check the document status and workitem status in BBP_PD transaction.

If the workflow status is completed, I guess some error occured when system is creating the PO.

If the workflow status is in process, go to SWI1 transaction and check the workitem.

Please also check RZ20 CCMS Monitor.

Regards,

Masa