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CRS XI R2 - DHTML viewer asks for prompt from user when export to XLS

We have an installation of Crystal Reports Server XI R2 and user DHTML as our default viewer. The report is launched as an URL in the following format:


When the user selects download to Excel, InterNet Explorer shows a yellow bar at the top of the browser window to confirm download of file. After the user allows download, instead of downloading the file, the user is asked to fill the prompt values again. Also, the "sf" condition passed originally is lost.

How can we avoid the abovementioned problem?

Thanks in advance.


Former Member
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