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The request resource (/crras/CrystalReportViewerHandler) is not available

Reproduce steps:

1.Run Java umanagement CR2008 Server RAS SDK sample on Tomcat.

2.View a CR report by viewer successfully.

3.Click button export and select format(rpt or pdf or else) and click export.

4.Get Error message as below:

HTTP Status 404 - /crras/CrystalReportViewerHandler

type Status report

message /crras/CrystalReportViewerHandler

description The request resource (/crras/CrystalReportViewerHandler) is not available.

Apache Tomcat /5.5.20

Do I miss something in my web App? I only copy folder crystalreportviewers12 from ../Business Objects/common/4.0/ to my web app.

BOE XI3.1 with same issue.

Thanks for any response.


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