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JOB error: "Select one of the installed languages"

former_member480606
Participant
0 Kudos

Dear all,

if we execute some standard program/function in background mode the job stops with the following error:

" Select one of the installed languages ".

If we execute the same standard program/function immediately after the above error all run without error.

We have the following patches level:

SAP_BASIS 700 0017 SAPKB70017

SAP_ABA 700 0017 SAPKA70017

PI_BASIS 2006_1_700 0007 SAPKIPYM07

ST-PI 2005_1_700 0006 SAPKITLQI6

SAP_BW 700 0019 SAPKW70019

SAP_AP 700 0014 SAPKNA7014

SAP_HR 600 0007 SAPKE60007

SAP_APPL 600 0014 SAPKH60014

EA-IPPE 400 0014 SAPKGPID14

EA-GLTRADE 600 0014 SAPKGPGD14

EA-RETAIL 600 0014 SAPKGPRD14

FINBASIS 600 0006 SAPK-60006INFINBASIS

EA-PS 600 0014 SAPKGPPD14

EA-FINSERV 600 0014 SAPKGPFD14

EA-HR 600 0007 SAPKGPHD07

EA-DFPS 600 0014 SAPKGPDD14

EA-APPL 600 0014 SAPKGPAD14

....

Any help?

Gino Bonfiglioli

Accepted Solutions (0)

Answers (3)

Answers (3)

former_member256962
Participant
0 Kudos

Problem is simple....Please check zcsa/installed_languages parameter and take a restart

former_member480606
Participant
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hi Rohit,

the value of the parameter you told me is: EFDIS4T (English, French, Germany, Italian, Spanish, Rumanian, Turckish)

Gino

Former Member
0 Kudos

set this to English and restart,also chekc the value of this in other systems(dev and qa)

Rohit

former_member480606
Participant
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Hi Rohit,

the kernel patches are the following ones:

Application Server sapsrv02_PRD_03

SAP Kernel Information

SAP Kernel : 700_REL

Database Client Library : DB4_53

created in : AIX 2 5 005DD9CD4C00 (iSeries)

created on : Mar 12 2008 21:12:08

Support Level : 0

Kernel Patch number : 151

Source ID : 0.151

DBSL Patch No. : 147

ICU Version : 3.0 Unicode Version 4.0.1

libsapu16 Version : 1.0025 Mar 7 2008 21:16:02

Supported Environment

SAP Database Version

700

Database

V5R3

V5R4

V6R1

Operating System

os400 3 5

os400 4 5

os400 1 6

In order to update the kernel update we have to planned and organize with other person

Bye

Gino

Former Member
0 Kudos

what is the value of zcsa/installed_languages parameter in dev and qa system

Rohit

former_member480606
Participant
0 Kudos

Hi Roiht,

in the developmente and quality system the value of the parameter is the same of the production.

The problem should be resolved because in the production environment there are two application server actived and till two day ago there was only one. The last one was activated is without the language selected.

Anyway thank you

Gino

former_member480606
Participant
0 Kudos

Hi Roiht,

the problem is solved. As I told you yesterday the problem was on the new application server we activated in order to reach aother goals.

Thank you for your help

Gino

Former Member
0 Kudos

Decided to post how my problem was solved.

SAP note 1766344 and program RSCPINST did the trick .

Former Member
0 Kudos

do you have any errors in system log in sm21 related to this

Can you paste the full contents of the log of failed background jobs

Also I would advice you to write to SAP for this issue

Rohit

former_member480606
Participant
0 Kudos

Hi Rohit,

thank you for your help

Every job that stopped show the following error:

Date Time Message text Me. cl. Me no. Me. ty

07.05.2009 09:24:55 Job started 00 516 S

07.05.2009 09:24:55 Select one of the installed languages 00 171 E

07.05.2009 09:24:55 Job cancelled after system exception ERROR_MESSAGE 00 564 A

I looked for any SAP notes but I didn't find the right one.

Gino

former_member480606
Participant
0 Kudos

Hi Rohit,

In SM21 we don't see any other message.

Gino

Former Member
0 Kudos

It can be a kernel issue,what is the current version?why dont you try upgrading the kernel patch

Rohit

Former Member
0 Kudos

Hello Gino,

it is actually not an error

have you recently installed any Language packages or any other changes in system

when did you start getting this processes?

Also is it occuring for all the jobs?

Rohit

former_member480606
Participant
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HI Rohit,

No we observed that the error occurred only in some jobs and not in every one. Recently (I mean from wthe time this error occurred) we didn't installed any other languges.

The only modified system was the installation of an upgrade of Solution Manager, that is installed in the development-quality machine while the error occurrs in the production environment.

Do you know some tool to investigate the error?

thank you

Gino

former_member480606
Participant
0 Kudos

HI Rohit,

now the problem occurs often in the production system and this oblige us to execute manually the background job canceled in the previous time.

Do you have any other help?

Gino