Problem view TIFF multipage images with ECL Viewer 5.1.3

[Former Member]

Dear All,

using the SAPGUI 710 and CV04N, I cannot view the same TIFF multipage image twice in ECL Viewer, the second time, the first time every thing is ok, but the second time the SAPGUI display the error : "File C:Docume_{1dupondLOCALS}1TempZEP_0457895 cannot be created"

To view again the TIFF mulitpage image, I need to kill the sapLogon.exe process and relaunch it again.

It seams the TIFF image file is locked by the the saplogon.exe process the first time and on the second time, SAP cannot rewrite the temporay TIFF image file.

Notes:

- I use CV04N or CV03N to view the documents.

- This problem doesn't happends with non multipage TIFF image.

- Tested on more than 20 computers.

- Computers are with Windows XP SP2 + SAP GUI 7.10 Compilation 2 + SP9 + SP12 + - ECL Viewer 5.1.3 (integrated with Comp 2)

How can I fix this problem ?

Thank you for your help

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I think this is not the correct forum to post this king of problem, i create the same post on

Expert Forums » Application Server » SAP GUI » [Problem view TIFF multipage images with ECL Viewer 5.1.3|;

Edited by: Patrick Zufferey on May 5, 2009 11:41 PM

[Former Member]

Can you upgrade the ECL viewer to version 6.0 and check whether the same problem still exists? you can download from service.sap.com