BA00 output through mail

[Former Member]

Hi All,

Please suggest .

Issue : For certain customers BA00 output is not getting mailed to their respective e mail Id's..

Observations : Here BA00 out put is not getting triggered using condition technique, it is getting proposed from Customer Master. There is no acees sequence maintained for BA00

I have checked affected customer master document tab for BA00 setting, it is in place.

Transmission medium is set to 5 i.e. external send, Dispatch time 4 i.e. immediate on save.

Not able to figure out as why it is not going through mail. Is there something I am missing in configuration?

Regards,

Nitin

[Former Member]

Hi

Please check whether e-mail id has been maintained or not in the partner profile.

try and revert

[Former Member]

Hi Yadav,

E-mail address has been already maintained in the customer master.

Pl suggest

Regards,

Nitin

[Former Member]

Hi Nitin

Try putting BA00 manually in sales document and save.

Again goto document and check the status, if its green then goto Tcode SOST and check there status of the email triggered. If email is there but not yet processed then try manually processing.

try and revert

[Former Member]

Hi Yadav,

Thanks for your reply. I have done exactly as per your instructions. I could see the transmission request in SOST transaction but the status is 672 i.e. Waiting for communication service.

What does it mean ? How do I process it manually ?

Your help is really appreciated.

Regards,

Nitin Sawant

[Former Member]

HI Nitin

Goto SOST

Select your email line item and click on icon "Clock with Green tick mark" will display text "Start sel. procedure for selection".

One pop up will ask for confirmation click YES.

[Former Member]

Hi

please check the forum bfr sending any issue.

This question is already answered

Manoj