I have a issue with a purchase requistion approval workflow. From the workflow log i could find out that the workflow has stopped at a particular step as no agents were assigned. But the user has confirmed on entering the approver's ID. Any pointers on how to fix this issue?
Mikael Jensen replied
have you checked, that the task with out agents is classified as general?
If that is the case, check that the user ID is valid (Check the workflow container, to get what has been entered).
If it is a "one time only" problem you can forward the workitem to the right user using Transaction: SWIA
Message was edited by: Mikkel Iversen