Workflow issue

[rahul_murthy3]

Hi,

I have a issue with a purchase requistion approval workflow. From the workflow log i could find out that the workflow has stopped at a particular step as no agents were assigned. But the user has confirmed on entering the approver's ID. Any pointers on how to fix this issue?

TIA!

Regards,

Rahul

[Former Member · Accepted solution]

Hi Rahul,

have you checked, that the task with out agents is classified as general?

If that is the case, check that the user ID is valid (Check the workflow container, to get what has been entered).

If it is a "one time only" problem you can forward the workitem to the right user using Transaction: SWIA

Kind regards

Mikkel

Message was edited by: Mikkel Iversen

[pokrakam]

Hi,

Tx SWI2_ADM1 is for reporting WI's without agent and should be part of the WF admin's routine. Once you have resolved the issue, you can 'Execute Agent Rules' from there to redo the agent determination on the item.

Or - as Mikkel suggested - you can forward it manually.

Cheers,

Mike

[rahul_murthy3]

Hi Mike,

Thanks a ton!! was able to solve the issue!!

Regards,

Rahul