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Service Master / Activity Master description change Issue

Former Member
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Dear Experts,

I am facing problem with Service master / Activity Master description change problem.

Steps in the problem -

1) Service Master / Activity Master created.

2) Long term purchase order (with large quantity) is created.

3) Service entry sheet and Invoice has been posted for the Purchase Order.

Due Service master / Activity master description change requirement from client, description of the

Services are changed.

But it is not updated in Purchase order. (As purchase order has been created before service master description change)

and when i am trying to post next service entry sheet with reference to the long term purchase order created,

it is not adopting the new one service description.

Thanks in Advance

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Kiran

The solution to your issue could be achieved as follows:

In the item level 'Service' tab for the corresponding PO line item, change the quantity to which you have already made Service Entry sheet. Then create a new line item with the Service number, once you enter the Service number you would see the new description here. Then when you create a Service Entry sheet with reference to PO, the system would ask you to select one of the two entries you have in PO. Here select the new entry which you have made.

Thanks

Prashanth

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi,

when you create a PO and change the long text in AC02 after that and create an entry sheet based on this PO the system should take over the new long text from the service master. Are you sure that in the

newly created entry sheets this long text is not present? Please go to full screen services in ML81N and check the service LONG text within the service specification (ASMDT-ASKTX).

In the entry sheets which have been created before the long text change in AC02 the text change will be not reflected.

Regards,

Edit

Former Member
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Hi,

Changes to master data like Service master will not reflect in old PO documents. If you create new one, it will reflect.

Regards

Ram

Former Member
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Hi

Automatically it will not update PO.

Once PO is saved / released, if u do any changes in service / activity master it will not update.

Till you refer the PO, the decsription you maintained in PO will only come.

Check it out.

Regards,

Raman

Former Member
0 Kudos

Hi,

Check the table of the service master record & the PO service master line item table.

Whether PO service line item table updated when you make the changes in the Service master record.

orelse select the line item in the PO & save the PO again.

Regards,

Raj