Error on refresh button

[Former Member]

We have a problem on our web interface, we have a save button and a refresh button. The problem here is that when we save the data and when we click the refresh button the interface gives a dump.

Exception occured while processing the current request; this exception cannot be handled by the application or framework

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Root Cause

The initial exception that caused the request to fail was:

Termination message sent

ABEND RS_EXCEPTION (000): Dereferencing of the NULL reference

MSGV1: Dereferencing of the NULL reference

com.sap.ip.bi.base.application.exceptions.AbortMessageRuntimeException: Termination message sent

ABEND RS_EXCEPTION (000): Dereferencing of the NULL reference

MSGV1: Dereferencing of the NULL reference

at com.sap.ip.bi.base.application.message.impl.MessageManager.addMessageInternal(MessageManager.java:172)

at com.sap.ip.bi.base.application.message.impl.MessageManager.addMessage(MessageManager.java:128)

at com.sap.ip.bi.base.application.message.impl.MessageManager.addMessageInternal(MessageManager.java:168)

[...]

Log ID 0003BA069FF0005F0000595500003C16000468FFEFED7D36

Details: Full Exception Chain

Messages

ABEND: Dereferencing of the NULL reference

ABEND: An exception with the type CX_SY_REF_IS_INITIAL occurred, but was neither handled locally, nor declared in a RAISING clause

ABEND: Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION

System Environment

Server

BI Java Release: 7 - Patch level: 0000000016 - Description: BI Web Applications Java - Additional info: - Production mode: true

BI ABAP Release: 700 - Patch level: 0016 - Description: SAP NetWeaver BI 7.0 (DVBCLNT142) - Additional info: - Production mode: true

Java Virtual Machine Java HotSpot(TM) 64-Bit Server VM - Sun Microsystems Inc. - 1.4.2_16-b05

Operating System SunOS - sparcv9 - 5.9

[Former Member]

Hi Rakshita,

you are getting an null pointer exception. Please take a look in the back end and take a look at the dump (transaction ST22). It should contain some valueable information. In this case please check if you have programmed an error in a message. The system complains that it can not read the value of MSGV1. So please take a look at the dump and try to find out which message should be read.

Regards Matthias Nutt

SAP Consulting Switzerland

[Former Member]

Hi Matthias,

Thanks for the reply but I am not finding a dump here in ST22...what does this mean here

Thanks

[Former Member]

Hi,

does your problem only occur when your hit transfer after you saved the data? In this case please check if note 1134811 resolves the issue.

Regards Matthias Nutt

SAP Consulting Switzerland

[Former Member]

Hi Matthias,

Thanks again we have implemented this and we have also have note 937697 for diagnostics, I dont know why this happening

[Former Member]

mhmmm, could you record an RSTT trace according to note 899572 and open an OSS message for component BW-PLA-IP?

[Former Member]

Thank you Matthias helpful points given

[Former Member]

Hi Rakshita,

Can you please explain the solution for this issue as we are also having the same issue?

Thanks,

- Shashi

[Former Member]

Note 1372574 - BI-IP: Command REFRESH leads to CX_SY_REF_IS_INITIAL

[chemicala_srimallikarjuna]

Hi,

This is some issue with sever configuration. Pls check JAVA Stack has been installed or not if yes - you need to configure it.Pls see this note may helps you - 937697 . Also ask your basis guy can help you in configuring the server to rectify the error.

Regards

CSM Reddy