Lead Management Business Process
I am assigned to configure the lead management business process at the client where I work and I dont have prior experince in that.. just wondering if anyone can please help me providing me a end to end business configuration document.
note: I already have the busines process documents from Service market place and help.sap.com, what I am looking for is configuration documents.
Appreciate your help
You can learn lead management process yourself only. just copy any standard lead transaction and create a new one.
The import parts of the Lead transction are:
Partner determination procedure
Org determination profile
You can go through the customizing of these steps.
Hope this helps.