Pop up message via Alert Modeler tool

[Former Member]

Hello,

I would like to know if it's possible to prompt a pop-up message in CIC, via configuration in Alert Modeler.

I know that the tool allows to prompt messages in the script reminder in the CIC screen, but what about pop up messages?! Does anybody already did that? Any help you be apreciated!

Thanks a lot!

Susana Messias

[Former Member · Accepted solution]

To my knowdledge Alert Modeler only displays messages in the top section of the IC screen, not in popups.

Cheers

[Former Member · Accepted solution]

Hi,

i configured the alert ,

like when entered name of customer it should show the poup message like he is VIP customer,

where can i need to attach this field to alert message , and how it is show ,

in webclient , i went through webclient cook book , but am failed,

can anybody send the screen shots of config ,

urget

[Former Member]

Conclusion of issue.